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Knowledge management & BI part II - notes chapter 4, 5 and 6 (partly)

Knowledge management & BI part II - notes chapter 4, 5 and 6 (partly)

Slides and notes of chapter 4, 5 and 6 in one document. Only the first part of chapter 6 is covered.

NOTE: This document is not a summary. It contains the slides supplemented with extensive lecture notes—a lot of what prof. Verbeke has said during the lecture is written down. Notes may contain typos and incorrect/incomplete sentences.

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