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Samenvatting IT-servicemanagement op basis van ITIL 2011 Editie Voor onder andere het vak Beheer Applicaties & Services
Hogeschool Inholland / Business IT & Management / Beheer Applicaties & Services IT servicemanagement op basis van ITIL 2011 Editie by Pierre BernardOefenopdrachten bij IT-servicemanagement op basis van ITIL 2011 Editie Voor onder andere hat vak Beheer Applicaties & Services 80 verschillende oefenopdrachten + antwoorden
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